Women for Women International (WfWI) supports women survivors of war and conflict in 17 countries around the world. We focus on regions with the greatest inequality, investing in women often overlooked by traditional development programs. Through our comprehensive training and support, women gain the skills they need to rebuild their lives, support their families, and uplift their communities.

Our programs bring women together in community-based groups where they learn about savings, business development, health, rights, and leadership. For over 30 years, WfWI has pioneered an integrated, evidence-driven approach—continually evolving based on input from data, field teams, and the women we serve.

Since 2002, WfWI has operated in five provinces of Afghanistan. Participants in our program receive vocational training in areas such as animal husbandry, tailoring, and knitting. They also join savings groups, receive stipends, and are guided on how to invest in small businesses. In addition, we empower women with knowledge of their rights, household decision-making, and community engagement. We also engage men—relatives and local leaders—as allies in creating social change.

WfWI supports grassroots, women-led organizations through capacity-building and access to resources. Globally, we advocate for women’s inclusion, voice, and leadership in post-conflict recovery. By centering women’s experiences and priorities, we build the evidence needed to influence decision-makers and create lasting change.

The IT & Business Solutions Officer is responsible for managing all aspects of IT operations for WfWI in Afghanistan. This role requires a blend of technical expertise and strong interpersonal skills. The Officer will ensure that IT infrastructure and systems are secure, efficient, and aligned with global standards. Additionally, they will contribute to process improvements, lead local and global IT projects, and ensure compliance with data protection laws such as GDPR.

1. IT Infrastructure & Systems Administration

• Maintain secure, scalable infrastructure (networks, servers, storage, telecom).
• Administer operating systems and applications, ensuring performance and compliance with global standards.

2. Technical Support

• Provide timely support to staff, troubleshoot hardware/software/network issues.
• Use the global ticketing system to track, resolve, and document support cases.

3. Network & Connectivity

• Manage network hardware (routers, switches, firewalls, Wi-Fi).
• Ensure stable office internet access and data security.

4. Security & Training

• Enforce IT security policies, conduct risk assessments, and address vulnerabilities.
• Deliver regular training on applications, security, and data protection.

5. Procurement & Vendor Management

• Coordinate IT needs with the Global IT team.
• Manage vendor relationships and service contracts.

6. Business Solutions & Process Improvement

• Collaborate with teams to streamline operations and implement technology solutions.
• Lead both local and global IT initiatives and support annual global IT goals.

7. Backup & Disaster Recovery

• Ensure data is regularly backed up.
• Develop and test disaster recovery plans.

8. Documentation & Reporting

• Maintain clear documentation on systems, configurations, and processes.
• Provide monthly reports on IT performance and incidents.

9. Compliance

• Ensure alignment with GDPR and national data protection laws.
• Conduct audits and prepare compliance reports.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in IT operations and infrastructure management.
• Strong understanding of networking, systems administration, and cybersecurity.
• Familiarity with Windows, Mac, Android, iOS, cloud services, and enterprise tools.
• Problem-solving mindset, able to work under pressure in dynamic environments.
• Excellent communication skills in both English and the local language.
• Proactive and well-organized, with the ability to manage competing priorities.
• Certifications (e.g., CCNA, Meraki, MCSA, ITIL) are an advantage.

Submit your CV and cover letter via the following link:

👉 https://www.surveymonkey.com/r/PH8H7T5

Please clearly mention “Country IT & Business Solutions Officer – Kabul” in the subject line.

Applications will be reviewed on a rolling basis until the position is filled.